Returns

Project Cancellation

Projects may be cancelled before work begins without penalty. Once rendering work has commenced, cancellation terms will be determined based on the project stage and materials already utilized.

Custom Documentation

Due to the custom nature of documentation services, completed projects are generally not eligible for return. Each project is created specifically according to client specifications and requirements.

Quality Issues

If you receive documentation that does not meet the agreed specifications or quality standards, please contact us immediately. We will review the issue and work to resolve any problems in accordance with the project agreement.

Refund Policy

Refund eligibility depends on the project stage and specific circumstances. Refund requests will be evaluated on a case-by-case basis in accordance with the terms established in the project agreement.

Modification Requests

Requests for modifications to completed documentation may be accommodated depending on the nature of the changes and project timeline. Additional charges may apply for significant modifications.

Contact for Returns

To initiate a return, cancellation, or discuss quality concerns, please contact us using the information provided on our contact page. We will respond to your inquiry and work to resolve the matter appropriately.